Privacy Policy

Last Updated: February 9, 2026

1. Introduction

Welcome to Ascent ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register or use the App, including:

• Email address
• First name and last name
• Student ID (if applicable)
• Phone number (optional, for SMS authentication)
• Profile information and preferences

2.2 Authentication Information

Our App uses passwordless authentication through magic links sent via email or SMS. When you authenticate, we collect:

• Authentication tokens
• Email address or phone number used for authentication
• Device information (platform, OS version, user agent)
• Authentication timestamps

2.3 Training and Course Data

To provide training services, we collect and store:

• Course enrollment and completion data
• Training progress and performance metrics
• Certificate information
• Assignment due dates and completion status
• Quiz and assessment results
• Time spent on training modules

2.4 Device and Usage Information

We automatically collect certain information when you access the App:

• Device type and operating system
• App version
• Device identifiers
• IP address
• Mobile network information
• Time zone settings
• App usage statistics and interactions

2.5 Push Notification Data

With your permission, we collect push notification tokens to send you:

• Training reminders and notifications
• Course updates and announcements
• Certificate expiration alerts
• System messages and updates

2.6 Camera and Photo Library

With your explicit permission, we may access your device's camera and photo library to allow you to:

• Upload photos for your profile
• Submit photos for assignments
• Download and save certificate PDFs

2.7 Local Storage

We store certain information locally on your device for offline functionality and improved performance:

• Authentication tokens
• User preferences and settings
• Cached training content
• Notification history

3. How We Use Your Information

We use the information we collect to:

• Create and manage your user account
• Provide access to training courses and materials
• Track your training progress and completion
• Generate certificates and training records
• Send you authentication links and security notifications
• Deliver push notifications about your training
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to improve the App
• Ensure the security and integrity of the App
• Comply with legal obligations and requirements
• Send administrative information and updates
• Personalize your training experience

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Learning Centers and Organizations

If you are accessing the App through a learning center, educational institution, or employer, we may share your training data, progress, and completion records with that organization.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• OneSignal: For push notification services
• Cloud Hosting Providers: For data storage and App hosting
• Authentication Services: For secure login and identity verification
• Analytics Providers: For usage analysis and App improvement

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Third-Party Services

Our App integrates with the following third-party services:

5.1 OneSignal (Push Notifications)

We use OneSignal to deliver push notifications. OneSignal may collect device identifiers and notification interaction data. For more information, please review OneSignal's Privacy Policy.

5.2 Google Services

Our App may use Google services for various functionalities. Your use of Google services is subject to Google's Privacy Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit using HTTPS/TLS
• Secure token-based authentication
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account or upon request, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Your Rights and Choices

8.1 Access and Update

You can access and update your personal information through your account settings in the App.

8.2 Push Notifications

You can opt out of push notifications at any time through your device settings or the App's notification settings.

8.3 Camera and Photo Access

You can revoke camera and photo library permissions at any time through your device settings.

8.4 Account Deletion

You may request deletion of your account by contacting us. Please note that some information may be retained as required by law or for legitimate business purposes.

8.5 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to request deletion of your personal information
• Right to equal service and price

To exercise these rights, please contact us using the information provided below.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact us using the information provided below.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

15. Consent

By using our App, you consent to our Privacy Policy and agree to its terms.